Your plant will be meticulously wrapped and delivered in a sturdy box. The Succulent plants are shipped in their original plastic pot with soil. When opening your package, some soil may be loose in the box. Plant orders are delivered within 3-5 days depending on availability of the plant. We ship our plants Monday through Friday, all twelve months of the year!
*** All of our packages are sterilised before leaving the door.
We only ship out beautiful, healthy plants! Please track your package and open it immediately upon arrival. If you receive your package and are not satisfied, please message us immediately. Fragile plants may break or loose a few of their leaves during transport. Please contact us for replacements if your plants are severely damaged. We’ll try our best to accommodate you. Plants may be slightly larger or smaller than the pot they are grown in, depending on availability or time of year.
HOW DOES IT WORK?
You’ll receive 1 Succulent plant each month. With a small accessory included. The Succulent plant holder in pictures are just for demonstration purposes.
WHO PICK THE PLANTS?
Every month, our Imbali.co team members will handpick a new variety pack, so you’ll never receive the same species!
WHEN WILL MY ORDER SHIP?
The first shipment will leave our facility within 3-5 business days of purchase. Your card will be charged each month on either the 1st or the 30th.
CAN I CANCEL MY SUBSCRIPTION?
You can cancel anytime, no questions asked!
Provide porous soil with adequate drainage, pots with drainage hole are recommended. Bright, filtered light and ample airflow. Water thoroughly when soil is dry to the touch. Never let your succulents sit in water. Do NOT water on the leaves. If you water from beneath by letting the plant sit in a saucer of water, make sure to pour off any excess water after a few minutes. The hotter it is outside, the faster your soil will dry out, so you’ll need to water more often if you live in a hot area. Water with caution in winter, as the plant can lose its roots if the soil stays cold and wet for extended periods; protect from frost to prevent scarring.