Your plant will be meticulously wrapped and delivered in a sturdy box. The plants are shipped in their original plastic pot with soil. When opening your package, some soil may be loose in the box. Plant orders are delivered within 3-5 days depending on availability of the plant. We ship our plants Monday through Friday, all twelve months of the year!
*** All of our packages are sterilised before leaving the door.
We only ship out beautiful, healthy plants! Please track your package and open it immediately upon arrival. If you receive your package and are not satisfied, please message us immediately. Fragile plants may break or loose a few of their leaves during transport. Please contact us for replacements if your plants are severely damaged. We’ll try our best to accommodate you. Plants may be slightly larger or smaller than the pot they are grown in, depending on availability or time of year.
HOW DOES IT WORK?
You’ll receive 1 indigenous plant each month PLUS surprise gift included. The indigenous plant holder in pictures are just for demonstration purposes.
WHO PICK THE PLANTS?
Every month, our Imbali.co team members will handpick a new variety pack, so you’ll never receive the same species!
WHEN WILL MY ORDER SHIP?
The first shipment will leave our facility within 3-5 business days of purchase. Your card will be charged each month on either the 1st or the 30th.
CAN I CANCEL MY SUBSCRIPTION?
You can cancel anytime, no questions asked!